FAQs

  • How to become our Wholesale customer?

    How to become our Wholesale customer?

    1) You need to create an account in the Login Page (Click Here)

    2) Fill the required information

    3) Press the "save" button

    create an account

  • How can I check the price for the products?

    How can I check the price for the products?

    You can browse our product list, but the price will be shown to our member only, please click HERE to create an account, thank you!

  • If you found difficulties to read the contents....

    If you found difficulties to read the contents....

    Please try to press "Ctrl" and "+" or "-" to adjust the size of the contents.

    If you have any enquiries, please don't feel hesitate to contact us either by email or call us.

  • Why I cannot place an order?

    Why I cannot place an order?

    If you see "You may not checkout due to the issue with stock listed above." at the right
    hand coner, this may be because of the items being out of stock at the moment. However,
    you can still contact us to order the products for you, no extra fees will be charged.

    If you see "You may not checkout due to the issue with stock listed above." at the right
    hand coner, this may be because of the items being out of stock at the moment. However,
    you can still contact us to order the products for you, no extra fees will be charged.
    cannot order?

     

     

  • Why I cannot place an order (2)?

    Why I cannot place an order (2)?

    If you can only find "update" at the right hand coner, that's mean you may need to put in
    your post code, and then press "go"
    . After that you will see "checkout" at the right hand side
    coner.
    Post code

  • How can I print the order list with photos?

    How can I print the order list with photos?

    If you add any item into your cart, you will be directed to a page which shows all the items
    you have ordered. You can click a "printer" button to print this page.
    How to print the order list with photos?

     

  • How can I check my transaction records?

    How can I check my transaction records?

    Click "Order History" at the bottom, and then you will see the details of your records.

    check your order history

     

  • How to Copy photos into my computer?

    How to Copy photos into my computer?

    At first you need to ensure you that your are using internet explorer to browse our website.

    Select the item you want and enlarge the phtot, and then right click, select"Save Picture As".
    Finally choose your destination to save the photos.

    Save Photos

     

  • How to use the Voucher?

    How to use the Voucher?

    If you are eligible to the have an additional discount, you will receive a voucher code via email or mail. Please enter that code into the appropriate field (circled below), and then press "Go".

    Voucher Code

 
 
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